Privacy & Data Policy

At PetalBreeze HVAC, we don't just care about the air you breathe; we care about the security of your personal details. Why does an air conditioning firm need your data? To ensure the engineer knows where to go, and to provide you with the most efficient energy consultations available in the UK.

What Information We Collect

When you book an appointment at 36 Sheepland Road or through our online portal, we collect essential details: your name, contact phone number, installation address, and service history. This allows us to maintain a precise record of your HVAC health.

• Identity Data: First and last name for service records.
• Contact Data: Your email and +447455728221 level communication for scheduling.
• Technical HVAC Data: Model numbers and maintenance logs of your units.

How We Use Your Data

We'll never sell your info to cold-calling firms. That's a promise. We use it solely for managing your bookings, processing payments for installations, and sending yearly maintenance reminders so your AC doesn't fail you during a rare British heatwave.

Your Rights

You have the right to request a copy of the data we hold, or to ask us to delete your record entirely. Simply send an email to [email protected] and our team will handle the request within 30 days. // @todo automate SAR process